AI HR Answer Desk
The answer is already in your policy. Now it arrives in seconds.
Leave balances, salary dates, deductions, shift rules and holiday lists, answered from your own policies and each employee's HR record. In English and Hindi, on any channel, at any hour.
HR Desk
City Care Hospital - answers from your HR records
Night shift, Ward 4B
Leave Policy (Nursing) v5, s.3.2
Request LV-20931
How an answer is made
Two sources, one clear reply
The assistant combines the employee's own record with the current approved policy, then writes a short answer and shows the clause it used. If the policy is silent, it says so and opens a ticket for HR.
- 1
Identify
The employee is verified on their registered phone, Teams account or work email.
- 2
Read
Only that employee's leave, attendance and payslip data is fetched.
- 3
Ground
The answer is built from the live version in the Policy Library.
- 4
Cite
Every reply shows the policy name, version and section.
What it handles
The questions that fill an HR inbox
Leave and attendance
Balances by type, carry forward, encashment, regularisation and comp offs, with the request raised in the same chat.
Payslips and deductions
Salary dates, PF, ESI, TDS and LOP explained line by line against the employee's own payslip.
Shifts and rotas
Swap rules, night allowances, weekly offs and overtime eligibility per grade and site.
English and Hindi
Replies in the language the employee wrote in, including Hindi typed in English letters.
Cited sources
Each answer names the policy, version and section, so HR can check it in one click.
Actions, not only answers
Apply leave, request a letter or raise a ticket without leaving the conversation.
A month at the desk
Five questions make up most of the queue
These are the most asked questions in one October at a 1,900-employee hotel group, and where each answer came from.
How many casual leaves do I have?
Leave balance from HRMS
When is salary credited?
Payroll calendar
Why is my PF lower this month?
Payslip + PF rules
Can I carry forward unused earned leave?
Leave Policy s.5
What is the maternity leave rule?
Leave Policy s.8
Employee privacy and responsible AI
What the assistant will never do
Share one person's data
It answers each employee only about their own records. Managers cannot query a colleague's salary through it.
Use unapproved text
Only policies marked live by HR are used. Drafts and expired versions are ignored.
Handle sensitive matters
Harassment, health, grievance and disciplinary topics go to named HR people on the Private Line.
Sell or train on your data
Employee data is encrypted in transit and at rest, never sold, and never used to train public models.
Questions
About the Answer Desk
What happens when the policy does not cover a question?
The assistant tells the employee it does not have an approved answer and opens an HR ticket with the question attached. HR Insights then flags the gap.
Can we review answers before they go out?
Yes. You can switch any topic to review mode, where answers are drafted and an HR person approves them before the employee sees them.
Can different sites have different rules?
Yes. Policies can be scoped by location, entity, department or grade, and the assistant picks the one that applies to the asking employee.
After hours in the lobby
The lights are low.
The desk is still open.
Your registration card is already on the counter. Fill in three lines, load your leave policy and payroll calendar, and your employees get their first answer this week.
Guest registration
Check in your HR desk
- Company
- Your organisation
- Employees
- Up to 200 on the trial
- Arrival
- This week
- Channels
- WhatsApp Teams App Email