HR Tickets
No more requests lost in someone's inbox
When a question needs a person, it becomes a ticket with the full conversation attached, routed to the right owner and tracked against an SLA until the employee confirms it is resolved.
HR Tickets
Built for HR, not IT
Ticket categories your team already uses
Payroll corrections, bank detail changes, insurance claims, attendance regularisation, onboarding documents, relocation and exit formalities, each with its own owner and target time.
Auto-routing
Assign by topic, location, entity and grade. Payroll issues go to payroll, insurance to benefits.
SLA timers
Set target times per category. Reminders go out before a breach, not after.
Employee updates
Status changes are sent on the channel the employee used, so nobody has to chase.
Shared queues
Site HR, central HR and finance work from one queue with clear handovers.
Context attached
The original question, the assistant's reply and the employee record come with every ticket.
Closure feedback
Employees rate each resolution, and low scores reopen the ticket for review.
64%
fewer tickets reach HR because the assistant closes the simple ones
92%
of tickets closed within SLA in the first quarter
1
place to see every open request across all sites
After hours in the lobby
The lights are low.
The desk is still open.
Your registration card is already on the counter. Fill in three lines, load your leave policy and payroll calendar, and your employees get their first answer this week.
Guest registration
Check in your HR desk
- Company
- Your organisation
- Employees
- Up to 200 on the trial
- Arrival
- This week
- Channels
- WhatsApp Teams App Email